Privacy Policy
How Dubbo IT & Security collects, uses, and protects your personal information.
ABN 83 688 975 733 | Last updated: April 2026
1. Introduction
Dubbo IT & Security (ABN 83 688 975 733) is committed to protecting the privacy of personal information we collect. This policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
• Name and contact details (phone number, email address, business address)
• Business name and ABN
• Information provided through contact forms, emails, or phone enquiries
• Technical information related to IT and security services we provide
• Website usage data collected through cookies and analytics tools
• Payment and billing information for invoicing purposes
3. How We Collect Information
We collect personal information through:
• Contact forms on our website
• Phone calls and email correspondence
• In-person meetings and site visits
• Quotes, proposals, and service agreements
• Cookies and website analytics (see Section 7)
4. How We Use Your Information
We use the personal information we collect to:
• Respond to enquiries and provide quotes
• Deliver IT support, security, and related services
• Process invoices and manage billing
• Communicate about ongoing services and support
• Improve our website and services
• Comply with legal and regulatory obligations
5. Disclosure to Third Parties
We do not sell or rent your personal information. We may share your information with:
• Third-party service providers who assist in delivering our services (such as hosting providers, email platforms, and accounting software)
• Regulatory authorities if required by law
• Professional advisors such as accountants or legal counsel
We take reasonable steps to ensure that third-party service providers comply with the Australian Privacy Principles.
6. Data Storage and Security
We store personal information securely using industry-standard practices. This includes secure hosting, encrypted communications, access controls, and regular security reviews. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law.
7. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This may include:
• Pages visited and time spent on the site
• Referring websites
• Browser type and device information
• Approximate geographic location (city/region level)
You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, contact us using the details below.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or wish to make a privacy-related enquiry or complaint, please contact us:
Have a Question?
If you have any questions about how we handle your data, get in touch.