Privacy Policy

Effective Date: 07/12/2024

Dubbo I.T & Security ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at https://dubboits.com.au and use our services. By accessing our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:

a. Information You Provide to Us

You may provide us with personal information when you contact us directly, request services, sign up for our newsletter, or submit a contact form. This includes:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Address

b. Information We Collect Automatically

We may collect information automatically when you visit our website, such as:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages visited on our website

We use cookies to track website usage and improve functionality (see Cookies Section below).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Process requests, provide IT support, security solutions, and other services you request.
  • Customer Support: Respond to inquiries and provide technical assistance.
  • Marketing: Send newsletters, promotions, and offers (only if you opt-in).
  • Security: Monitor for fraud, security threats, and compliance with laws.
  • Website Functionality & Analytics: Improve the performance and user experience of our website.

We do NOT sell, rent, or share your personal information with third parties for their marketing purposes.

3. Sharing Your Information

We may share your personal information with trusted third-party service providers under strict confidentiality agreements, solely for the purposes of:

  • Providing technical services (e.g., IT support, security services)
  • Analyzing website performance
  • Complying with legal obligations

We ensure that these third-party partners comply with all applicable privacy and data protection laws.

4. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and improve our website's functionality. Cookies are small files stored on your device that allow us to recognize your preferences or repeat visits.

Managing Cookies:

You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.

5. Data Security

We take appropriate measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption, firewalls, and secure servers. However, no system can guarantee 100% security, so we cannot ensure or warrant the absolute security of any information.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access Your Information: Request access to the personal data we hold about you.
  • Correct Your Information: Request corrections to inaccurate or incomplete information.
  • Delete Your Information: Request deletion of your personal data, subject to legal obligations.
  • Restrict Processing: Limit how your personal data is used.
  • Withdraw Consent: If you've opted in to our marketing communications, you can unsubscribe anytime.

To exercise any of these rights, contact us at admin@dubboits.com.au.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies when you visit them.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Dubbo I.T & Security
📧 admin@dubboits.com.au
📞 0492 447 931
🌐 https://dubboits.com.au

Thank you for trusting Dubbo I.T & Security to handle your IT and security needs. Your privacy is important to us, and we are committed to protecting your personal information in accordance with this Privacy Policy.